Design and research team collaborated to analyze how competitors like LinkedIn, Facebook, Trevor Space, Asexual Network, Strong Family Alliance and QChatSpace implement features similar to SPI’s platform.The process of our Competitive Analysis was:

We divided phase 2 into 3 parts:
1. Interview questions brainstorm
2. Moderated Tests preparation
3. Unmoderated Tests preparation

After finishing the studies we analyzed the insights and started to adding priorities to decide which insight should be priority

Through our research we analyzed over almost 20 issues that will improve the product

We analyzed each issue and organized them according to their impactful they are.
1 = most critical (can break the whole system), 2 = major, 3 = minor, 4 = least critical/nice to have

Example of a issue we need to fix asap.

I collaborated with the design team to implement the report feature insights into the high-fi prototypes. We tested older report features versions and evaluated the new version

Using the agile methodology, as the sprints happened we were constantly testing and changing the prototypes according to the feedback.

Alongside design the research team shaped the MVP for Safe Place International(SPI)

The project is halfway done as future sprints will focus on refining and developing the platform. However, the phase 1 research team focused in aligning the expectations of the stakeholders to what is possible to create and guide them into success.

One moment that highlights the impact of research was when we tested the report feature, the more we tested and interviewed users and stakeholders we found that their needs were different. Since I was in charge of the feature, I focused in communicating to stakeholders what their users expect and help them review the feature's effectiveness for future version.